The warranty period for PANTONE formula scales and PANTONE Color Viewing Lights is one year on parts and labor from date of purchase. If you require technical assistance with either of these products or need to return your unit for repair, please contact customer support at (852) 2724 8822.
You may also E-mail your question or problem to us by clicking here. Please include the nature of your problem and return contact information including name, address, phone number and E-mail address. A service representative will contact you regarding your problem.
No equipment and/or product should be shipped to Pantone without proper return authorization. Please contact your local Pantone representative for enquiry.
Additional information regarding Pantone equipment can be found on our knowledge base at www.askpantone.com.